Contact Us

If you have a question that needs a direct response, please call a benefits representative.

1-888-890-8900
JCPenney Benefits Center
Weekdays 8:00 a.m. to 8:00 p.m.Central time

1-847-883-1188
Outside the United States, Puerto Rico, or Canada
Weekdays 8:00 a.m. to 8:00 p.m. Central time